Privacy Policy – Website
Effective as of 2023
Introduction
At JOE & THE JUICE A/S ("JOE & THE JUICE", "we", "us" or "our") we give high priority to confidentiality and data security. This privacy policy applies to our processing of personal data and establishes guidelines for the way JOE & THE JUICE processes your personal data and provides you with the information that you are entitled to receive under applicable data protection laws. You should read the privacy policy before you hand over your personal data to JOE & THE JUICE.
1. If you visit the website www.joejuice.com
The data controller of your personal data processed through JOE & THE JUICE’s website is:
JOE & THE JUICE A/S
Address: Østergade 26, 1100 København K
CVR-no.: 26589355
Email: privacy@joejuice.com
2. Cookies
Types of personal data
JOE & THE JUICE uses cookies on the website www.joejuice.com and in this connection processes your personal data. JOE & THE JUICE may collect the following personal data about you, when you visit our website:
- IP address and MAC address
- Device ID and device type
- Operating system and version
- Browser type and screen resolution
- Device manufacturer and model
- Geo-location
- Information about your use of our website, including click-behaviour, the website that referred you to our website, the functionality of the website while you use it
- Time and date of your visit to the website
- The content you view and features you access, entered search terms and personal information you make available to us via a social media platform, such as by clicking on a social media icon linked from our website.
We use cookies to collect the above-mentioned personal data. You can read more about the use of cookies in our cookie policy, which you can find via this link https://www.joejuice.com/policy/cookie-policy.
The purposes of the process
Your personal data may be processed for the following purposes:
- Marketing and advertising, including to promote our products and brand
- Product and service development
- Statistics and analysis, including to understand how you interact with the website and to improve the website
Legal basis for processing
JOE & THE JUICE processes your personal data on the following basis:
- Legitimate interests: We base the processing of your personal data on our legitimate interests in, for example, conducting statistics, analyses, as well as improving and developing our products and services (Article 6(1)(f) of the General Data Protection Regulation).
- Consent: We only process and disclose personal data to third parties such as Google collected through cookies if you give your prior consent to it through the cookie consent solution (Article 6(1)(a) of the General Data Protection Regulation). You can always withdraw your consent by contacting us as described below or by changing your cookie consent as described in our cookie policy. However, withdrawing your consent does not affect the legality of the processing that preceded the withdrawal.
Retention period
Cookies are deleted in accordance with our cookie policy, which is available via the following link https://www.joejuice.com/policy/cookie-policy. Personal data collected through cookies may, however, be processed for up to a year after collection.
However, the information may be stored for a longer period in anonymised form.
3. If you use the contact form, request a private event, or otherwise communicate with us
Types of personal data
When using the contact form or the booking form on the website or otherwise communicate with JOE & THE JUICE, JOE & THE JUICE collects and processes your personal data. JOE & THE JUICE collects, processes, and stores the following types of your personal data:
- Name, email address, phone number
- What your inquiry is about
- Date of your inquiry
- Other information you provide in connection with your inquiry.
- We encourage you not to provide sensitive personal data such as health information (e.g. allergies or religion) to us. You are, however, welcome to submit preferences for food and beverages.
The objectives of the process
Your personal data will be processed for the following purposes:
- Handling of your inquiry/request
- General communication
- Statistics and analysis
Legal basis for processing
JOE & THE JUICE processes your personal data on the below-mentioned bases. The basis depends on the nature of your inquiry.
- Legitimate interests: We may process your personal data on the basis of our legitimate interests in handling your inquiry, communicating with you, and developing our products and services (Article 6(1)(f) of the General Data Protection Regulation).
- Contractual obligations: If your inquiry concerns a (potential) formation of contract, we process your data to implement measures before the formation of contract (Article 6(1)(b) of the General Data Protection Regulation).
Disclosure
We may disclose your personal data to external suppliers or other relevant JOE & THE JUICE entities who, in agreement with us, make sure to provide the service you order. The disclosure is based on our legitimate interest in being able to provide the service you are requesting (Article 6(1)(f) of the General Data Protection Regulation).
Retention period
Your personal data related to the specific inquiry will be stored for 1 year from your inquiry has been marked as closed. Personal data which forms part of bookkeeping material is, however, kept for 10 years from the end of the current financial year to ensure compliance with the legal obligations set out in bookkeeping legislation (cf. Article 6(1)(c) of the General Data Protection Regulation). Personal data can be stored for a longer period in anonymised form.
If you are a customer or an employee of one of our customers, suppliers, or other business partners, we refer to the section below.
4. When you register as a user
Types of personal data
When you register as a user on the website, JOE & THE JUICE processes your personal data. JOE & THE JUICE may collect, process, and store the following types of your personal data:
- Your name
- Your date of birth
- Your email address, Facebook ID, Google login information or Apple ID (if you use one of these services to log in)
- Your gender
The purposes of the process
Your personal data will be processed for the following purposes:
- Management of user account/profile
- To customise your user account to you
- To customise offers to you if you have consented to receiving marketing material or we are allowed to promote our products without your consent
- Statistics and analysis
Legal basis for processing
JOE & THE JUICE processes your personal data on the following bases:
- Legitimate interests: We process your information based on our legitimate interest in managing the created user accounts, as well as our legitimate interest in conducting statistics and analysis, and customising our platform and marketing material to you (Article 6(1)(f) of the General Data Protection Regulation).
Retention period
Your personal data will be stored until you delete your account. However, the data can be stored for a longer period in anonymised form.
5. If you use our webshop
Types of personal data
When you use our webshop, JOE & THE JUICE processes your personal data. JOE & THE JUICE may collect, process, and store the following types of your personal data:
- Your name
- Your email address
- Your phone number
- Your address
- Your payment information
- Information about your order/purchase history
The purposes of the process
Your personal data will be processed for the following purposes:
- Completion of orders in JOE & THE JUICE’s webshop
- Managing of shipments, complaints, and returns
- Publication of marketing without consent based on previous purchases with us in cases where we choose to avail ourselves of this option in the Danish Marketing Practices Act
- Statistics and analysis
Legal basis for processing
JOE & THE JUICE processes your personal data on the following basis:
- Legitimate interests: We process your personal data based on our legitimate interest in marketing us to you in cases where consent is not required as well as our legitimate interest in being able to conduct statistics and analysis with the purpose of developing and improving our services (Article 6(1)(f) of the General Data Protection Regulation).
- Contractual obligations: We process your personal data to fulfil the contract of purchase with you, including to be able to deliver the ordered goods, handle complaints, returns, etc. (Article 6(1)(b) of the General Data Protection Regulation).
Retention period
As a general rule, we will store your personal data for 2 years after your last purchase. Information relating to accounting material is kept for 10 years from the end of the financial year to which the data relate.
However, we can process your personal data for a longer period in anonymised form.
6. If you order for pickup through our webshop
Types of personal data
When you order for pickup through our website, JOE & THE JUICE processes your personal data. JOE & THE JUICE may collect, process, and store the following types of your personal data:
- Your user account information (please refer to section 4 above)
- Your payment information
- Information about your order/purchase history
- Where you choose to pickup your order (location)
The purposes of the process
Your personal data will be processed for the following purposes:
- Completion of pickup orders
- Managing of orders, complaints, and returns
- Publication of marketing without consent based on previous purchases with us in cases where we choose to avail ourselves of this option in the Danish Marketing Practices Act
- Statistics and analysis
Legal basis for processing
JOE & THE JUICE processes your personal data on the following basis:
- Legitimate interests: We process your personal data based on our legitimate interest in marketing us to you in cases where consent is not required as well as our legitimate interest in being able to conduct statistics and analysis with the purpose of developing and improving our services (Article 6(1)(f) of the General Data Protection Regulation).
- Contractual obligations: We process your personal data to fulfil the contract of purchase with you, including to be able to deliver the ordered goods, handle complaints, returns, etc. (Article 6(1)(b) of the General Data Protection Regulation).
Retention period
As a general rule, we will store your personal data for 2 years after your last purchase. Information relating to accounting material is kept for 10 years from the end of the financial year to which the data relate.
However, we can process your personal data for a longer period in anonymised form.
7. If you sign up for our newsletter(s)
The data controller of your personal data processed in connection with JOE & THE JUICE’s newsletter service is:
JOE & THE JUICE A/S
Address: Østergade 26, 1100 København K
CVR-no.: 26589355
Email: privacy@joejuice.com
Types of personal data
JOE & THE JUICE collects, processes, and stores your personal data for marketing purposes when you sign up for newsletter(s). JOE & THE JUICE may collect, process, and store the following types of your personal data:
- Email address
- Your consent
- Your click-behaviour in relation to published material
The purposes of the processing
Your personal data may be processed for the following purposes:
- Marketing, including to promote our products and brand through the material we send you
- Analysis and statistics, including to understand how you interact with our marketing material and improve our newsletter content
Legal basis for processing
JOE & THE JUICE processes your personal data on one or more of the following grounds:
- Consent: JOE & THE JUICE will only use your personal data for direct marketing, including for sending out newsletters, and analysis and statistics if you have given your prior and explicit consent to this (Article 6(1)(a) of the General Data Protection Regulation).
Retention period
Your personal data will be stored as long as you consent to receive newsletters is active.
You can always withdraw your consent by clicking on the unsubscribe link at the bottom of each email or by contacting us as described below. However, withdrawing your consent does not affect the legality of the processing that preceded the withdrawal.
Documentation of your marketing consent is kept for 2 years from the time you have withdrawn your consent to receive direct marketing material. The retention period is determined based on JOE & THE JUICE's legitimate interest in being able to document that direct marketing has been carried out in accordance with the applicable legislation (Article 6(1)(f) of the General Data Protection Regulation).
In addition, the information can be stored for a longer period in anonymised form.
8. If you use our whistleblower service
The data controller of your personal data processed through JOE & THE JUICE’s whistleblower solution is:
JOE & THE JUICE A/S
Address: Østergade 26, 1100 København K
CVR-no.: 26589355
Email: privacy@joejuice.com
Types of personal data
We may process the following personal data about the reported person, if the data is provided in relation to the report. In addition, a report may contain personal data about third parties:
- Name, contact information, job title and reported information
- Description of the alleged infringement
- Potential criminal offenses
When a reporting is made, we will process personal data about the data subjects who are part of the report (i.e., the sender of the report, the reported person, and other third parties involved) in order to handle and investigate the alleged infringement.
If you report an alleged infringement, such reporting will remain confidential and, at your wish, anonymous. However, you should in any case provide an email address, as we may need to obtain further information about the violation in order to handle the case properly.
Purpose of processing
Your personal data may be processed for the following purposes:
- Establishment and administration of the whistleblower service, where suspicion of unregulated conduct and violations of applicable law or internal guidelines can be reported
- Administration of reported incidents, including clarification of potentially criminal matters
Legal basis
JOE & THE JUICE processes your personal data on one or more of the following legal bases:
- Legitimate interests: We may process your personal data on the basis of our legitimate interest in investigating reported incidents (Article 6(1)(f) of the GDPR). Further, we may process information about criminal offences based on our legitimate interests which clearly override the interests of the person which the information concerns (Section 8(3) of the Danish Data Protection Act).
- Legal obligation: We process your personal data in order to fulfil our legal obligation (Article 6(1)(c) of the GDPR).
Retention period
JOE & THE JUICE stores personal data for as long as is necessary to handle the specific reports, i.e. as long as the investigation or case is ongoing or as long as we find that the report may be relevant for future or other reports and cases. Reports which fall outside the scope of the whistleblower service, e.g. dissatisfaction with salary, collaboration difficulties, violation of smoking or alcohol policies, will be deleted immediately after review.
9. If you apply for a job
This section sets out the policy for JOE & THE JUICE’s processing of personal data in relation to recruitment.
The data controller of your personal data processed as a part of the recruitment procedure is the JOE & THE JUICE entity with which you seek employment. The identity and contact information of this entity is available in the job advertisement. If you submit an unsolicited application through recruitment@joejuice.com, the data controller is:
JOE & THE JUICE A/S
Address: Østergade 26, 1100 København K
CVR-no.: 26589355
Email: privacy@joejuice.com
Types of personal data
JOE & THE JUICE may collect, process, and store the following personal data:
- Personal data which you have disclosed in your job application and CV as well as any attachments
- Personal data you disclose during any job interviews
- Information about you, including information regarding your previous jobs, activities, competencies, performance, as well as your general appearance, which is publicly available on the internet, including on social media
- Criminal records if the position you have applied for implies financial responsibility or if the workplace is located at an airport
- Results of personality tests
- References from your previous and/or current employers
- Additional information you will provide in relation to the recruitment process
Purposes of the processing
Your personal data will be processed for the purpose of assessing whether we can offer you a position at JOE & THE JUICE.
Legal basis
JOE & THE JUICE will process your personal data based on the following legal bases:
- Legitimate interests: We process your personal data on the basis of our legitimate interests in assessing whether we want to hire you, including on the basis of publicly available information on the internet (Article 6(1)(f) of the General Data Protection Regulation).
Retention period
If you are offered a position with JOE & THE JUICE, your application and additional relevant personal data obtained during the recruitment procedure will be stored in your employee file.
If you are not offered a position, we will store your application and any additional personal data obtained during the recruitment procedure for a period of 6 months following our rejection, unless you have provided your consent to the storage hereof for a longer period.
If we have collected your criminal records, we will delete them immediately after we have received and reviewed them.
10. If you are a supplier, distributor, business partner, etc.
This section contains the policy for JOE & THE JUICE's processing of personal data of sole proprietorship owners or contacts of suppliers and other business partners working with JOE & THE JUICE.
The data controller of your personal data processed if you are a supplier, distributor, business partner, etc. is the JOE & THE JUICE entity with which you cooperate. If you are unsure which entity you cooperate with, feel free to contact:
JOE & THE JUICE A/S
Address: Østergade 26, 1100 København K
CVR-no.: 26589355
Email: privacy@joejuice.com
Collection of personal data
JOE & THE JUICE may collect, process, and store your personal data in the following cases:
- When your company or the company you work at enters into an agreement with JOE & THE JUICE
- When you have shown interest in JOE & THE JUICE's products and services, e.g., by providing JOE & THE JUICE with your business card
- When collaborating and communicating with JOE & THE JUICE
Types of personal data
JOE & THE JUICE may collect, process, and store the following types of personal data about you:
- Name, email address, phone number, and corresponding contact information
- Individual information, e.g., preferred languages
- Organisational information such as the name and address of the company, job title, employment area, primarily place and country of work
- Contractual information such as orders, invoices, contracts, and other agreements between your company (or your employer) and JOE & THE JUICE that may contain e.g., your contact information
- Financial information such as payment terms, bank details and credit ratings (in the case of a sole proprietorship)
We may receive such information directly from you (primarily through emails and other correspondence with you) or from a third party such as your employer.
The purposes of the processing
Your personal data may be processed for the following purposes:
- General planning, fulfilment, and the management of collaborations, including contracts
- Administration such as the processing of payments, rating evaluations, accounting, auditing, as well as providing support
- Newsletters and other marketing communication
- Conducting inquiries from you
- General communication
- Product and service development
- Statistics and analysis
- Compliance with applicable laws and regulations, e.g., fulfilment of our obligations to prevent illegal activities
- Managing conflicts
Legal basis for processing
JOE & THE JUICE primarily processes your personal data on one or more of the following grounds:
- Contractual obligations: In certain cases, the processing of your personal data is necessary to fulfil a contract with you, if you are a sole proprietorship owner (Article 6(1)(b) of the General Data Protection Regulation).
- Legitimate interests: We may process your personal data on the basis of our legitimate interests in, for example, managing day-to-day operations in accordance with legitimate and fair business practices, including planning, execution and management of the cooperation or our legitimate interest in, for example, performing credit ratings, statistics, analyses, marketing activities (where consent is not required), provide support and as well as improvement and development of our products and services. The processing may also be necessary for our legitimate interest in preventing fraud or establishing, defending, or asserting legal claims (Article 6(1)(f) of the General Data Protection Regulation).
Retention period
Your personal data will be stored for 2 years from termination of business relationship. Information relating to accounting material is kept for 10 years from the end of the financial year to which the data relate.
However, the information can be stored for a longer period in anonymised form.
11. If you visit our juice bars
This section contains the policy for JOE & THE JUICE's processing of personal data of customers and other visitors to JOE & THE JUICE's juice bars.
The data controller of your personal data processed if you visit a JOE & THE JUICE juice bar is the JOE & THE JUICE entity which owns the juice bar. If you are unsure which entity owns the specific juice bar you visit, feel free to contact:
JOE & THE JUICE A/S
Address: Østergade 26, 1100 København K
CVR-no.: 26589355
Email: privacy@joejuice.com
Types of personal data
When you visit or purchase something in one of JOE & THE JUICE's juice bars, JOE & THE JUICE may collect, process, and store the following types of personal data about you:
- Your purchases
- Your name
- Payment information
- Photo and video material related to monitoring our stores
The purposes of the processing
Your personal data may be processed for the following purposes:
- Completing your purchases
- Your name is processed for our juicers to be able to announce when your order is ready
- For legal claims to be established, invoked, or defended
Legal basis for processing
JOE & THE JUICE processes your personal data on the following grounds:
- Legitimate interests: In most cases, we base the processing of your personal data on our legitimate interests in being able to establish, defend or assert legal claims (Article 6(1)(f) of the General Data Protection Regulation). For example, this applies for the processing in relation to complaints. Information about offences collected through surveillance is also processed in the light of JOE & THE JUICE's ability to solve and document criminal offences (Article 10 of the General Data Protection Regulation).
- Legal obligation: The processing of information about your payment information and purchases is necessary for compliance with applicable accounting legislation, VAT legislation, and marketing legislation (Article 6(1)(c) of the General Data Protection Regulation).
Retention period
Information relating to accounting material is kept for 10 years from the end of the financial year to which the data relate. However, we may process your personal data for a longer period in anonymised form.
Surveillance footage for the purpose of crime prevention will be deleted or anonymised within 30 days from the date of the recording, unless it is necessary for JOE & THE JUICE to store the recordings for the purpose of handling a specific dispute, e.g., in connection with solving an offense.
12. If you visit our social media profiles
This section contains the policy for JOE & THE JUICE’s processing of personal data collected through JOE & THE JUICE’s profiles or social media pages.
The data controller of your personal data processed through JOE & THE JUICE’s social media is:
JOE & THE JUICE A/S (Østergade 26, 1100 København K, CVR 26589355, email: privacy@joejuice.com) and the providers of LinkedIn and Facebook and Instagram are jointly responsible for the processing of personal data collected in connection with your visit to JOE & THE JUICE’s profile or page on the individual social media platform.
JOE & THE JUICE and the providers of LinkedIn and Instagram and Facebook have concluded agreements on the distribution of data protection tasks. According to these agreements, JOE & THE JUICE and the providers of the social media are each responsible for the tasks connected with the processing they carry out. However, it has been agreed between JOE & THE JUICE and the provider of Instagram and Facebook that the provider is responsible for enabling you to exercise your rights as described in the section ‘Your rights’ below, in relation to the use of Facebook and Instagram, and JOE & THE JUICE is responsible for providing you the information stated below. In addition, it has been agreed between JOE & THE JUICE and LinkedIn that LinkedIn is responsible for responding to requests from you concerning the rights described in the section ‘Your rights’ below.
Furthermore, JOE & THE JUICE uses the provider of YouTube as a processor in relation to JOE & THE JUICE’s use of YouTube and does, in this regard, also share certain information regarding your interactions, interests etc. with YouTube. This sharing is carried out on the basis of JOE & THE JUICE’s and Google’s legitimate interests in optimizing marketing and the service, including our videos on YouTube (Article 6(1)(f) of the General Data Protection Regulation).
JOE & THE JUICE has profiles or pages on the following social media platforms:
Facebook (Meta Platforms Ireland Ltd.)
YouTube (Google LLC)
LinkedIn (LinkedIn Ireland Unlimited Company)
Instagram (Meta Platforms Ireland Ltd.)
- Instagram’s private policy is available here
- You can customise your privacy settings on Instagram here
Collection of personal data
When you visit or interact with our social media profiles, JOE & THE JUICE and the social media provider may collect, process, and store the following types of personal data about you:
- Information available on your profile, including your name, gender, civil status, workplace, interests, image, and your city
- Whether you “like” or have applied other reactions to our profile
- Comments you leave on our posts
- That you have visited our profile
The purposes of the processing
JOE & THE JUICE processes your personal data for the following purposes:
- Improving our products and services, including our social media profiles and pages
- Statistics and analysis, including to understand and improve our profiles and communication
- To be able to communicate with you if you comment on a post, make a review, or send us a message
- Marketing in general, including to promote our products and brand
Social media providers process your personal data for the following purposes:
- Improving their ad system
- To provide JOE & THE JUICE with statistics which the social media providers produce based on your visit to our profiles and pages
- Advertising and customising the activities on the page.
Legal basis for processing
The processing of your personal data is based on the following basis:
- Legitimate interests: JOE & THE JUICE bases the processing of your personal data on our legitimate interests in being able to communicate with and market us to you on our social media profiles, as well as our legitimate interest in improving our products and services (Article 6(1)(f) of the General Data Protection Regulation).
Social media providers base the processing of your personal data on their legitimate interests, including their interest in improving their ad system and providing statistics to JOE & THE JUICE, which the social media provider, for example, prepares based on your visit to JOE & THE JUICE’s profile or social media page. In addition, the social media providers have a legitimate interest in providing an innovative, individually adapted, secure and profitable service (Article 6(1)(f) of the General Data Protection Regulation).
- Consent: The social media providers process some of your personal data in accordance with your consent, which you can withdraw at any time through your social media privacy settings (Article 6(1)(a) of the General Data Protection Regulation).
Retention period
We delete private messages no later than after 2 years. However, the information can be stored for a longer period in anonymised form.
We encourage you to delete comments, likes and other interactions you have left on our profile yourself if you no longer want them shown on our pages. JOE & THE JUICE does not delete such publicly available interactions.
Please refer to the privacy policy of the provider for each of the social media platforms for information on how long they store your personal data.
Who do social media providers share your personal data with?
Social media providers may, among other things, share your personal data with the following categories of recipients:
- Other devices in the group of which the social media provider is a part of
- External partners providing analysis- and survey services
- Advertisers
- Other individuals visiting our social media profile or page (to the extent that your information is publicly available)
- Researchers and other academics
You can find more information about who the social media providers share your personal data with, in each provider’s privacy policy.
The social media providers may transfer their personal data to recipients outside the EU/EEA in accordance with applicable data protection legislation. You can read more in each provider’s privacy policy.
You can read more about who JOE & THE JUICE shares your personal data with, in the section Disclosure to other data controllers and outsourcing to data processors below.
13. Disclosure to other data controllers and outsourcing to data processors
To achieve the above purposes, we may give third parties access to your personal data, which, based on a contractual relationship with JOE & THE JUICE, provides relevant services, this could be IT suppliers or other suppliers that process personal data for us. Such suppliers will only process personal data in accordance with our instructions according to the signed data processing agreements.
In the context of JOE & THE JUICE's development, the corporate structure may change, e.g., by the total or partial sale of the company. In the case of a partial transfer of assets containing personal data, the processing basis for the related transfer of personal data is, as a rule, Article 6(1)(f) of the General Data Protection Regulation, since JOE & THE JUICE has an interest in transferring parts of its assets and making commercial/structural changes.
In addition to what is described above, your personal data is generally not disclosed to a third party without your consent. However, in certain circumstances, it may be necessary to disclose your personal data to e.g. the police, lawyers, accountants, courts, other public authorities, potential buyers and group-linked companies. We may also provide our advertising partners with personal data collected through the use of cookies. We do this based in your consent and our legitimate interests.
Your personal data may be transferred to data processors or data controllers established in countries outside the EU/EEA that do not have an adequate level of protection. Such transfers will only take place once a transfer tool is secured. The transfers will be based on the EU Commission's standard contractual clauses or binding corporate rules, which you have a right of access to. If you have any questions about the tools for transfers to countries outside the EU/EEA please contact us at privacy@joejuice.com.
14. Your rights
- You have the right to access the personal data we process about you
- You have the right to object to our collection and further processing of your personal data
- You have the right to rectification and deletion of your personal data, however there are certain statutory exceptions, including the Bookkeeping Act
- You have the right to ask us to restrict the processing of your personal data
- In certain circumstances, you may also request to receive a copy of your personal data and to transmit the personal data you have provided to us to another data controller (data portability)
- You can withdraw any consents you may have given at any time. We will then delete your personal data unless we may continue the processing on another basis. You can cancel our newsletter by clicking on the link at the bottom of the newsletter
15. Your Rights as a California Resident
Persons with disabilities may obtain this notice in alternative format. Please send your request to: privacy@joejuice.com.
In addition to the information that has been provided in this Privacy Policy regarding JOE & THE JUICE’s processing of personal information, and the purposes for which they are processed, Californian state laws (CCPA (CPRA)) requires JOE & THE JUICE to provide Californian Residents, hereunder “customers”, current and former “employees” and third-party associated “employees”, the following to information regarding their privacy rights.
You can see the categories of information we collect in the “Types of personal data” sections above.
Please note that there may be circumstances in which JOE & THE JUICE is not required or permitted under applicable law to address your request or exercise of your right. Only you or an authorized agent that you authorize to act on your behalf may make a request related to your personal information. We cannot respond to a request or provide you access to personal information if we cannot verify your identity or authority to make a request and confirm the personal information that relates to you.
15.1 Right to Access to/to Know your personal Information
You may have the right to request access to your personal information and information pertaining to the source of that personal information, the purposes for which we collect it, and the categories of third parties to whom we may sell, share, or disclose it to as well as what personal information we sell, share or disclose to set third parties.
As stated by law, you can make an Access/Know request twice a year (2 times every 12 month) free of charge.
15.2 Right to Request Deletion of Your Personal Information
In addition to your right to gain access to your personal data, you may also have the right to request that JOE & THE JUICE delete personal data that we have collected pertaining to you. Please note that certain information may be exempt from such requests under other laws, such as personal information that is part of bookkeeping and accounting material.
The personal information that we may still retain is information pertaining to:
a) protecting our business, systems, and users from fraudulent activity,
b) our contractional obligations to you,
c) addressing technical issues that impair existing functionality,
d) necessary for us, or others, to exercise their free speech or other rights,
e) comply with law enforcement requests pursuant to lawful process,
f) for scientific or historical research,
g) for our own internal purposes reasonably related to your relationship with us, or to comply with legal obligations.
15.3 Right to Correct Inaccurate Personal Information
You have the right to request that JOE & THE JUICE correct inaccurate personal information about you. The correction of your personal information will be done accordingly to the nature of the personal information and the purpose(s) of which the processing of the personal information is occurring.
15.4 Right to Limit Use and Disclosure of Sensitive Personal Information
We may collect sensitive personal information as part of your employment at or contract with JOE & THE JUICE.
As a Californian Resident, you have the right to limit our use, or disclosure, of this information to the extent that the processing or disclosure of the information is necessary in order for JOE & THE JUICE to perform the services that we provide. Some sensitive personal information be exempt from the CCPA (CPRA) due to it being considered public information and will therefore not be covered in case you should exercise this right.
The CCPA (CPRA) defines “sensitive personal information” as “information that reveals a resident’s:
- Government-issued identifiers
i) Social Security,
ii) Driver’s license,
iii) State identification card, or
iv) Passport number.
- Finances
i) Account log-in.
ii) Financial account combined with any required security or access code, password, or credentials allowing access to an account.
iii) Debit card or credit card number combined with any required security or access code, password, or credentials.
- Geolocation
A resident’s precise geolocation, including address, ZIP code, and city.
- Race, religion, and union membership
i) Racial or ethnic origin,
ii) Religious or philosophical beliefs, or
iii) Union membership.
- Communications
The contents of a resident’s private communications, (Unless the company is the intended recipient of the communication.)
- Genetics
A resident’s genetic data.
- Biometrics
Biometric information which can uniquely identify a resident.
- Health
Personal information collected and analyzed concerning a resident’s health.
- Sexual orientation
Personal information collected and analyzed concerning a resident’s sex life or sexual orientation.”
15.5 Right to Opt-Out of Sale or Sharing of Personal Information to Third Parties
You have the right to request that JOE & THE JUICE stop selling or sharing your personal information (“opt-out”). JOE & THE JUICE will after you have exercised this right refrain from selling nor sharing your personal information until such a time where you again authorise us to do so again.
15.6 Right to Non-Discrimination/No Retaliation Following Your Opt-Out or Exercise of Other Rights
JOE & THE JUICE will not retaliate you decide to exercise any of the rights under this Policy where prohibited by law.
You may exercise your rights by e-mailing privacy@joejuice.com.
16. Links to other websites
Our website may contain links to other websites or to integrated websites. We are not responsible for the content of other companies' websites or their practices regarding processing of personal data. When you visit other websites, you are encouraged to read the owner's privacy policy, cookie policy, and other relevant policies.
17. Questions and complaints
If you have any questions about this privacy policy or if you wish to complain about the way we process your personal data, please feel free to contact us:
JOE & THE JUICE A/S
Address: Østergade 26, 1100 København K
E-mail: privacy@joejuice.com
If your complaint is not resolved by us and you want to proceed with the case, you can complain to the Danish Data Protection Agency:
Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Denmark
Email: dt@datatilsynet.dk
Phone: +45 33 19 32 00
You may also file a complaint with the data protection agency in your country. You can find a list of European data protection agencies and their contact information https://edpb.europa.eu/about-edpb/about-edpb/members_en.